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Crucial Conversations for Mastering Dialogue: Healthcare

  • 2023-2024

This course teaches nine powerful skills for working through disagreements and concerns in health-care settings to achieve better outcomes for employees and patients.

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Author(s)/Organization(s)
Crucial Learning
Tags
safety, dialogue, honesty, respect, common ground, effective listening and response
Audience
Health worker, Health-care educator/Trainer, Human resource representative, Manager/Supervisor/Director
Theme
Organizational and team culture, Psychological protection
Cost
Fee
Format
Course/Training/Workshop
Sector
Specific to healthcare
Setting
Learning environment, Hospital, Long-term care, Private clinic, Community care, Online setting
Identity
Not explicitly
Language
English

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