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Psychological Health and Safety Toolkit for Primary Care Teams and Training Programs

This toolkit aims to empower comprehensive primary care teams and training programs to promote psychological health and safety through a set of curated, evidence-informed resources focused on team-based activities, policies, and practices.
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What is psychological health and safety?

Psychological health is a form of well-being that allows individuals to think, feel, and behave in a manner that enables them to perform effectively in their work environments, personal lives, and in society at large (Samra et al, 2022).

Psychological safety is a condition in which people are free from threats of harm to their psychological health (MHCC, 2019).

Psychological health and safety is a way people interact with one another as well as the way working conditions and management practices are structured within the workplace (CSA, 2013).

Seven themes for workplace psychological health and safety

The resources in this toolkit are organized by seven themes, based on a clustering of the psychosocial factors identified in Canada’s National Standard for Psychological Health and Safety in the Workplace.

Organizational and team culture

Organizational and team culture

Workload and work-life

Workload management and work-life balance

Successful attractive female doctor or surgeon in scrubs standing with folded arms in front of an African male doctor or consultant conceptual of an expert medical team, on white

Clear leadership and expectations

Psychological protection

Protection of physical safety

Protection of physical safety

Portrait of doctor and surgeon in a hospital together

Protection from moral distress

Support for self-care

Support for psychological self-care

Resources

Browse through the list or use the advanced search filters to find the resources that best meet your needs. Get guided support from the PH&S team!

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Creating a Safe Space: Strategies to Address the Psychological Safety of Healthcare Workers

A manual offering a comprehensive overview of peer support programs in Canada and internationally. It provides best practice guidelines, tools,...

Creating a Safe Space: Strategies to Address the Psychological Safety of Healthcare Workers

A manual offering a comprehensive overview of peer support programs in Canada and internationally. It provides best practice guidelines, tools, and resources to help policy makers, accrediting bodies, regulators, and health-care leaders assess and develop peer-support programs for health-care workers. The aim is to support workers’ emotional well-being and enable them to provide safer, higher-quality care to patients.

Author(s)/Organization(s)
Canadian Patient Safety Institute
Tags
moral distress, Safe space, peer support, psychological safety
Intended Audience
Manager/Supervisor/Director, Human resource representative
Focus of Intervention
Psychological protection, Protection from moral distress, Support for psychological self-care
Cost
Free
Format of Intervention
Document/Report
Sector
Specific to healthcare
Healthcare Setting
Hospital, Long-term care, Private clinic, Community care, Home care, Online setting
Intersectional (focuses on:)
Not explicitly

Teamworking, Psychological Safety and Compassionate Leadership

This blog highlights the importance of teamwork and compassionate leadership for fostering a positive work experience. It also describes how...

Teamworking, Psychological Safety and Compassionate Leadership

This blog highlights the importance of teamwork and compassionate leadership for fostering a positive work experience. It also describes how such leadership may create effective teams and psychologically safe organizational cultures.

Author(s)/Organization(s)
West
Tags
teamwork, compassionate leadership, inclusivity, psychological safety
Intended Audience
Manager/Supervisor/Director
Focus of Intervention
Organizational and team culture, Clear leadership and expectations, Psychological protection
Cost
Free
Format of Intervention
Blog Post
Sector
Specific to healthcare
Healthcare Setting
Hospital, Long-term care, Private clinic, Community care, Home care, Online setting
Intersectional (focuses on:)
Not explicitly

An Institutional Model for Health Care Workers’ Mental Health During Covid-19

A commentary presenting a proactive, team-based support intervention called CREATE, which focuses on compassion, resilience, and team building. The model...

An Institutional Model for Health Care Workers’ Mental Health During Covid-19

A commentary presenting a proactive, team-based support intervention called CREATE, which focuses on compassion, resilience, and team building. The model was designed to support health-care workers’ mental health during the COVID-19 pandemic but is also useful outside that context.

Author(s)/Organization(s)
Shapiro et al.
Tags
COVID-19, resilience, Team-based model, mental health
Intended Audience
Manager/Supervisor/Director, Health worker
Focus of Intervention
Psychological protection
Cost
Free
Format of Intervention
Article (Peer reviewed)
Sector
Specific to healthcare
Healthcare Setting
Hospital
Intersectional (focuses on:)
Not explicitly

Let’s Talk Moral Distress: Resource Guide

A resource to support teams who experience moral distress. It describes its underlying factors and offers strategies and videos to...

Let’s Talk Moral Distress: Resource Guide

A resource to support teams who experience moral distress. It describes its underlying factors and offers strategies and videos to help workers and leaders take action to prevent and reduce moral distress.

Author(s)/Organization(s)
Alberta Health Services
Tags
moral distress, supportive strategies, workers well-being
Intended Audience
Health worker
Focus of Intervention
Protection from moral distress
Cost
Free
Format of Intervention
Guide/Tool/Toolkit
Sector
Specific to healthcare
Healthcare Setting
Community care, Home care, Online setting, Hospital, Long-term care, Private clinic
Intersectional (focuses on:)
Not explicitly

Disclaimer: This inventory is by no means exhaustive. The Canadian Health Workforce Network and the Mental Health Commission of Canada are unable to comment on the quality of individual programs or services. Consequently, their inclusion in this toolkit should not be considered an endorsement of particular programs or organizations.

Thank you for your interest in the Psychological Health and Safety Toolkit for Primary Care Teams and Training Programs (PH&S Toolkit)!

 

Your input is invaluable to help us revise the publicly available PH&S Toolkit to be launched in March 2024.

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